Customer Satisfaction Survey

Environmental Health and Safety (EHS) is committed to excellent customer service. By taking a few moments to complete this survey, you will be helping us to identify areas where we might need to focus our attention. Please feel free to contact Brenda Osthus, EHS Director, at 402-472-4927 or bosthus1@unl.edu if you would rather comment verbally or outside of the parameters of this survey. Your participation is greatly appreciated.

Your Name

Your email

Your campus address

How frequently do you request services from EHS?

Select the choice that best describes your answer:

	Strongly Agree	Agree	Neither Agree nor Disagree	Disagree	Strongly Disagree
EHS staff consistently meet their commitments by responding to inquiries and requests for service in the time frame promised.	EHS staff consistently meet their commitments by responding to inquiries and requests for service in the time frame promised. - Strongly Agree	EHS staff consistently meet their commitments by responding to inquiries and requests for service in the time frame promised. - Agree	EHS staff consistently meet their commitments by responding to inquiries and requests for service in the time frame promised. - Neither Agree nor Disagree	EHS staff consistently meet their commitments by responding to inquiries and requests for service in the time frame promised. - Disagree	EHS staff consistently meet their commitments by responding to inquiries and requests for service in the time frame promised. - Strongly Disagree
EHS staff can be counted on to do it right the first time.	EHS staff can be counted on to do it right the first time. - Strongly Agree	EHS staff can be counted on to do it right the first time. - Agree	EHS staff can be counted on to do it right the first time. - Neither Agree nor Disagree	EHS staff can be counted on to do it right the first time. - Disagree	EHS staff can be counted on to do it right the first time. - Strongly Disagree
EHS staff are competent, knowledgeable, courteous, and professional.	EHS staff are competent, knowledgeable, courteous, and professional. - Strongly Agree	EHS staff are competent, knowledgeable, courteous, and professional. - Agree	EHS staff are competent, knowledgeable, courteous, and professional. - Neither Agree nor Disagree	EHS staff are competent, knowledgeable, courteous, and professional. - Disagree	EHS staff are competent, knowledgeable, courteous, and professional. - Strongly Disagree
EHS staff are aware of, respect, and understand your needs as they relate to safety and compliance.	EHS staff are aware of, respect, and understand your needs as they relate to safety and compliance. - Strongly Agree	EHS staff are aware of, respect, and understand your needs as they relate to safety and compliance. - Agree	EHS staff are aware of, respect, and understand your needs as they relate to safety and compliance. - Neither Agree nor Disagree	EHS staff are aware of, respect, and understand your needs as they relate to safety and compliance. - Disagree	EHS staff are aware of, respect, and understand your needs as they relate to safety and compliance. - Strongly Disagree
EHS staff are accessible and available when you need them.	EHS staff are accessible and available when you need them. - Strongly Agree	EHS staff are accessible and available when you need them. - Agree	EHS staff are accessible and available when you need them. - Neither Agree nor Disagree	EHS staff are accessible and available when you need them. - Disagree	EHS staff are accessible and available when you need them. - Strongly Disagree

Additional Comments

Please use this space to provide any comments you wish to make regarding EHS. Comments related specifically to areas where we excel and areas that have the greatest potential for improvement are particularly helpful.

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